Warranty on this sale is from the manufacturer or it’s agents only
Original Invoice must be produced for warranty claims and Serial Numbers of items must be intact with each item.
Warranty covered in this sale are for Carry In Service, which means all defective items should be brought to our service division located at No 901K, 7th Floor, Unity Plaza, Colombo 04. . Between 10.30 am to 5.00 pm and please note that we are closed on Sundays and Mercantile Holidays.
This sale does not cover Onsight Service which means we do not visit your premises for service, repair software support or any other problem.
A period of 15 to 30 days will be required for any replacement / repair for defective items, however every effort will be made to replace / repair with a shortest possible time.
Manufacture or its agent reserves the right to replace / repair / refund or replace with a different model of item with similar features.
Warranty covered in this sale are for manufactures defects only.
Warranty does not cover for damages for item such as burn marks, pin damages, corrosion, scratch marks, damages against lightening, spill of food or beverages, damages due to unauthorized tampering, natural disaster etc …..
Manufactures warranty also does not cover for printhead units, print cartridges (Ink & toner), power adaptors.
